We received this lovely message from one of our customers. We appreciate the feedback!
I called an 800# for HP Support and got a scammer. He was able to get into my computer. He immediately started trying to scare me with the horror story of the million viruses I have that will be passed down to all my future generations and then wanted to sell me new drivers at a discount because I was talking to HP. NOT. Thank you to Adrian @ The Good Geeks in Hull who guided me through damage control afterward. You never really know who you are talking to folks, even if it’s you that made the phone call. – J.R. Mahoney