I have had a small business for over 25 years (now retired). I have met several "companies/people" that say they provide this service. Well I can tell you unconditionally that none of them came even close to Kat. Whether it's a in the home or remote session, she is the best. Extremely knowledgeable, caring and kind. She understands the customer and knows exactly how to alleviate their concerns and resolve the issue/problem. She is a 5 star plus plus plus person.