Just a brief announcement to let you know that we will no longer be sending out reminder post-cards to let you know that your Kaspersky anti-virus is going to expire. Saving time, postage and a few trees along the way, The Good a Geeks will now notify you by email about a month before your expiration date. We don’t bug our customers with endless emails, just important stuff like keeping your computer protected, upcoming specials and company news.

Happy computing!

Over the last year or so, more and more of our customers have asked us for appointments at YOUR place than at ours, and due to limited availability of hours in a day, some have unfortunately waited a few days for an appointment. But…WAIT NO MORE…!

As of September 1st 2017, The Good Geeks will be a Fully Mobile Operation taking care of our existing clients as well as new customers at YOUR HOME or OFFICE! We will no longer be tied down to the repair shop at Nantasket Ave., however, We WILL be able to schedule repairs, installations, data transfers etc. by appointment only, with FULL TIME hours ded

August 31, 2017 marks our last day as a business with a storefront. We are so excited to bring our services to you and cannot wait for you to enjoy the convenience of having The Good Geeks come to you. No more stop in what you’re doing to unplug and transport your computer to us, we will come to you and sort out your problems at your convenience. We are proud to announce that we are extending our on-site services to our customers who have faithfully driven up to us from Marshfield, Massachusetts.

Have a question or want to schedule a service call? You can call us at (781) 925-4511 or email us at adrian@thegoodgeeks.com

A few days ago one of our customers suffered a catastrophic loss to their family home when it caught on fire.  The customer’s laptop contained over a decade of business data, family pictures and the computer was destroyed in the fire.  The good news is our customer is also a Carbonite customer.  We were able to quickly get her business back online with all of her data thanks to Carbonite.

For all of those folks that backup their data to a local hard drive, what happens if your house catches on fire?

Get Carbonite for 50% off by clicking this link.

 

Rachel Eileen von Tungeln

May 18, 2000 – April 8th, 2017

Rachel von Tungeln was the daughter of John von Tungeln and Kat Wasabi, the original owners of The Good Geeks.

Rachel passed away on Saturday night under the kind care of Denver Hospice as a result of complications of Juvenile Batten Disease. Rachel was diagnosed in 2009.

With the help of our customers and the community of Hull, we held 3 Road Races (Team Rachel Race 4 A Cure) and raised over $100,000 for Batten Disease Research. Rachel is forever free of her disease, blindness and her wheelchair.

Rachel is survived by her parents, sister Julie, and brothers, London and Boston.

A close family friend has set-up a Memorial Fund on GoFundMe

Greetings fellow humans.  We wanted to put together a small list of ways that you can protect yourself from viruses, spyware and malware.  We hope you find it helpful.  If you have any questions, please comment on this post and we will be glad to give you more information.

Buy Anti-Virus Software (and use it)

  • Make sure to keep your computer updated with the latest “virus definitions.”  A high quality program, such as Kaspersky, will automatically update your computer with the latest protection against the newest threats
  • Run an anti-virus scan frequently.  You can set-up your anti-virus software to scan your machine at a certain time each week, preferably selected when you aren’t likely to be needing your computer but at a time when your computer is turned on.  Meaning, don’t ask for a midnight virus scan but shut your computer off at 11:00pm as you turn in for the night
  • Do not use more than one anti-virus software at a time.  They will often cause your computer to run very slowly or completely crash.
  • Enable your anti-virus software’s plugin to work in conjunction with your preferred internet browser (Firefox, Chrome, IE).  This will help prevent malware and spyware.
  • We strongly recommend Kaspersky Anti-Virus and often refer to it as the “Russian Mafia” in anti-virus protection.


Internet Browsing

  • This is a really important one.  We have had countless customers come into the shop with a machine that is infected with viruses and spyware.  The last thing they remember doing with the computer was searching the internet for something quite innocent, like, “2011 Ford F-150 parts” or “Microsoft Office” and click on one of the first few links and a website comes up with a dialogue box that you have to click “ok” on. You should double check the website URL / address (example: http://www.thegoodgeeks.com/virus-spyware-removal/) and make sure it looks legitimate.  Especially when searching for specific websites, make sure you are going to Microsoft.com or Amazon.com – lots of fake websites that look like the real deal appear in search results.
  • If you find yourself with a virus or malware infection you might find yourself getting a phone call.  They will call and claim to be from legitimate XYZ company and let you know for the bargain price (sarcasm) of $249.00 they will take care of your infection remotely.  This isn’t possible and this company is not real.  NEVER give your credit card information over the phone to a company that calls you.  They infected your computer and are scamming you out of your money.
  • Use a good ad blocker in conjunction with your anti-virus plugin with your browser to give you added protection

Be careful with email

  • This was a big concern years ago but the problem is coming back with a vengeance.  Emails that appear to be real and come with attachments that are really disguised viruses.  Don’t open the attachment or you will likely be installing a virus or malware.
  • Only open email attachments from folks you know and if the email does come from someone you know but the contents (language) doesn’t make sense, it could be that the sender’s computer was infected and their address book has been compromised. When receiving an email that doesn’t seem “right” – get in touch with the sender and let them know that you think their machine might have an infection.

Use complex passwords

  • Use complex passwords that aren’t easily guessed and include uppercase and lowercase letters as well as at least one numbers and preferably use symbols.
  • Don’t use the same password on every site.  It might be a pain to have multiple passwords for your email, bank, credit cards, etc, but it is another effective way to protect yourself and your private information.

For months Windows has been nagging its customers to upgrade to Windows 10 (for free!).  A lot of us upgraded right away, especially if we had a second computer laying around that we could use if we hated Windows 10. Many of us pushed the upgrade out, putting it off until a work project was finished, we had come back from vacation or the semester was over.  And some of us pushed this upgrade off indefinitely.

Unfortunately, your time to upgrade to Windows 10, for free, is over.

If you click on your upgrade icon at the lower right hand corner of your computer you’ll get notified that the free upgrade offer has ended.

If you haven’t already completed and activated the free upgrade you are out of luck with one exception.  Assitive Technology Users!

If you use assistive technology, Windows has extended the free windows upgrade for you. You won’t be able to fake your way into the free assitive technology upgrade, trust us, it does a scan for your assitive devices and checks for driver compatibility.  If you use assitive devices, visit Microsoft for more information by visiting Windows 10 free upgrade for customers who use assistive technologies.

If you want to (or need to) purchase Windows 10 you should expect to pay $120 for Windows 10 Home and $200 for Windows 10 Professional.

The free offer to upgrade ended, as Microsoft promised, on July 29, 2016.

carbonite backup logoWe’ve been in business for a long time and have had too many heartbroken customers walk through our doors that have lost their data.  Data is more than just electronic bytes of information.  Your pictures, Doctoral Thesis, your 4th grader’s living museum project, the financial books for your business and your music.  Losing the information in your computer is devastating and we’ve seen it too many times.

With the needs of our customers in mind we have looked at multiple back-up methods and programs that have come to the market over the years.  There are many ways to keep your data safe including backing up your data to a second drive, sending your data to the cloud, saving things in multiple places.  Most of us lead pretty busy lives (hats off to the independently rich who get to kick back and relax). The best way to keep  your data safe is to create a method of saving your information that is running in the background, it works while you work.

Our preferred method of backing up data is to set-up Carbonite with a local back-up drive.  This means you are backing up your files locally but also storing them with Carbonite.  It’s a double back-up method that leaves you and your files protected from any form of loss.

What’s the cost?


Protect your files with Carbonite cloud backup now!
LOCAL AND REMOTE
Utilizing Carbonite to back-up your files locally and on the Carbonite servers is $99 per year (per computer).  It’s so worth it!

REMOTE ONLY

If you want to rely on Carbonite’s servers to back-up your files, the cost is $59.99 per year (per computer).

Give us a call and we can talk about getting you set-up or schedule a service call and we’ll come to your home or office. If you’d like more information visit www.carbonite.com

carbonite works! install, back-up, restore and access!